Contacting Organizations about Inaccessible Websites

Via FWD/Forward, from the W3C comes this resource-rich article about combating inaccessible websites:

* Overview
* Introduction
* Consider your Approach
* Identify Key Contacts
* Describe the Problem
* Sources for More Information
* Request Reply
* Follow-up as Needed
* Sample Emails


Steps to help you report websites with accessibility problems are described on this page:

1. Identify key contacts
2. Describe the problem
3. Follow-up as needed

Additional tips include:

* Consider what approach will get the results you want
* Keep records of all communications for possible follow-up
* Encourage others to also provide feedback to the organization

Full article: Contacting Organizations about Inaccessible Websites


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