brokenclay.org/journal

Making a Good Thing Better

Emma writes about discovering that her favorite pub, previously accessible both physically and attitudinally (is that a word?), has become less so.

I had the opposite experience recently. I like lunching at The Kitchen. They’re moderately accessible – some tight squeezes on the way to the restroom, especially. But the staff have the right attitude. Some of the tables are a little hard to get under, but there’s a large farmhouse style table (the community table) that’s high enough.

When I went in the other day, they’d replaced all the lower small pedestal tables at the front with new, higher, wooden tables with legs on the corners. Very easy to get under and pull up to. After I was seated, the manager came round especially to ask if these tables were better. Very nice!

Katja

2 Comments

  1. Ruth

    That’s great. There’s a change a business can make that makes a huge difference to a patron using a wheelchair.

    Reply
  2. fridawrites

    Yesterday at an outdoor event one of the vendors whom my daughter always wants to visit had moved to a very accessible booth–she’d specifically requested it, and had also requested that the ground be evened out in some truly difficult/dangerous spots–and it had been.

    Reply

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