I need advice. An organization creates a website, using some sort of goofy software. It looks fine to the (non-technical) person who created it. When I look at it, the text and headings are all superimposed on one another, making it impossible to read. Turning CSS off doesn’t fix it; everything is absolutely positioned. I check in several browsers, on several different platforms. Occasionally it looks ok, but mostly it doesn’t.
I’m genuinely interested in what this organization posts. So I take a screenshot of the home page, send it to the responsible party (whom I know slightly), and even offer to help fix it.
She writes back to say that it looks fine in her browser.
I figure if I push in email, it’ll just annoy her. I would actually like to have access to the information on this website, but I can accomplish that by cutting and pasting the text into an editor.
What would be a good way to get this problem fixed and this person educated, without offending her and burning bridges?